A happy couple sits on a sofa. They use a tablet for online shopping.

API-based Mapping Solution for
Online Shops and E-Commerce

Boost sales and cut costs with a seamless
E-Commerce experience

Integrating a map solution provides lasting benefits for e-commerce businesses. With the SmartMaps API, online retailers gain advantages across multiple areas:

The checkout process becomes more intuitive and user-friendly thanks to the Autocomplete feature.
Address validation ensures that orders are delivered accurately to the intended recipient.
Click and Collect helps reduce delivery costs and connects online shops with local stores.

Leading and innovative companies rely on the easy-to-integrate geo solutions of SmartMaps — a globally available and GDPR-compliant mapping platform.

Increase online sales
Lower cart abandonment rates thanks to a faster and simpler checkout process with Autocomplete input support.

Cost reduction in returns
Verification and standardisation improve address quality, thereby reducing returns and the associated costs.

GDPR-compliant Maps API
SmartMaps provides your online shop with a GDPR-compliant Maps API — enabling a wide range of applications while also strengthening customer trust in data security.

Key Features of the Maps API for E-Commerce

Discover our range of versatile geo solutions
for online stores

Higher Checkout-Rate

Thanks to Autocomplete input assistance

With SmartMaps Autocomplete customers can enter their addresses quickly and easily, with validated accuracy. This guided input enhances the user experience in your online shop and helps reduce cart abandonment rates during the checkout process.

SmartMaps Autocomplete also makes shopping from tablets or smartphone apps much more convenient.

Screen view of an example of address entry support with SmartMaps Autocomplete. This feature displays suggestions for completing an address as it is entered.

A man sits on a sofa, holding a smartphone and a credit card in his hands to shop online.

Fewer Returns in E-Commerce

Optimising the checkout process with Address Validation via Maps API

In e-commerce, a smooth checkout process is crucial for achieving high conversion rates. Fast and error-free address entry, supported by SmartMaps Autocomplete, helps reduce cart abandonment rates and increases customer satisfaction.

SmartMaps features such as Autocomplete and Geocoding ensure high-quality customer address data. Entered addresses are validated and standardised according to postal norms — resulting in better address accuracy and improved deliverability.

SmartMaps for Your Store Locator

Quick and easy connection of stores

If your business also operates physical branches or local stores, you can seamlessly link and promote them in your online shop using the SmartMaps Store Locator. With the SmartMaps platform, you benefit from GDPR-compliant, cost-effective, and globally available services.

We're happy to support you with our many years of experience in integrating Store Locator solutions.

A screen view of a SmartMaps branch search of Postbank in the map section of Karlsruhe, along with a list of the locations found.

A smiling woman with a shopping bag is looking at her smartphone in a supermarket.

Increased Customer Satisfaction

Thanks to innovative transactional emails

Innovative maps integrated into transactional emails provide location-based information — for example, showing the delivery address, Click & Collect pickup point, or the nearest store. This personalised, unexpected experience strengthens customer loyalty and enthusiasm.

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Kontakt

"With the help of SmartMaps, we are able to clearly showcase our member companies and their services on our website. This provides our businesses with a privacy-compliant platform that increases public visibility, while giving consumers a broad overview of the rich diversity within Bioland. We are very satisfied with this solution.“

Leon Mohr, Project Manager Website at Bioland e.V.

"What I particularly appreciated was your excellent customer service — the support, quick problem-solving, implementation of changes, and always having a reliable point of contact.“

Julia Kretz, Team Pony Concept

At launch, MatratzenConcord displays its entire store network using clustering. The search for the nearest location is made easier through autocomplete and dynamic map interaction.

MatratzenConcord

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Click & Collect

Fewer cart abandonments with Click & Collect and E-Commerce

Click & Collect connects your online shop with your local stores. Customers place their order online and pick it up at a physical store, parcel shop, or locker station. This model benefits everyone — both consumers and businesses.

Your customers choose their preferred touchpoint, purchase model, and pickup location. When they visit your physical store, there’s a high chance they’ll make additional purchases on-site.

Learn more

SmartMaps Monitor

Seamless integration with your ERP system

Uncover new trends and patterns in spatial data with SmartMaps Monitor, powered by Location Intelligence. Use valuable geomarketing insights to make informed decisions and drive long-term business success.

Easily integrate SmartMaps Monitor into your existing system environment and use the SmartMaps platform to create customised data analyses.

Our flexible Maps API gives your developers the freedom to combine and program a wide range of features as needed. For instance, you can visualise real-time data from your IoT devices or track the current locations of your vehicle fleet.